PROTECTION PLUS® EXTENDED SERVICE AGREEMENT PROGRAM
You’ve invested in your comfort. Now invest in your peace of mind.
Ruud® is proud of the quality that goes into each one of our products, but as great as they are, issues do sometimes come up. With our Protection Plus® Extended Service agreement program, you can protect yourself from unexpected, unbudgeted repairs after the limited warranty expires—up to four years for water heaters and up to 10 years for heating & cooling equipment.
Why Should You Choose
Protection Plus
- Complete coverage – Enjoy parts & labor coverage on mechanical and electrical failures
- One-call convenience – If your unit needs repairs, one call and your participating Protection Plus pro handles it all
- Transferability – You can transfer your agreement if you sell your home1
- Trusted service – Expertise and service of a Ruud independent pro for the duration of your agreement
- Budget protection – You’re protected from the unexpected
FREQUENTLY ASKED QUESTIONS
Q1.
What does Protection Plus cover?
Answer: Depending on which plan you select, Protection Plus covers either the parts or the parts and labor required to repair mechanical or electrical failures of your equipment that occur during normal usage and that are due to defects in materials or workmanship.
Q2.
What is not covered?
Answer: any repairs due to damage or incorrect installation of equipment; non-electrical/mechanical items, required maintenance or any overtime charges for a covered mechanical repair. See terms and conditions for more detail.
Q3.
Where can I buy a Protection Plus Extended Service Agreement?
Answer: From a participating Ruud Dealer.
Q4.
Why do I need Extended Service Protection?
Answer: Even the highest quality equipment may experience mechanical or electrical failures. At today’s rates, a minor repair could cost more than the price of an entire Extended Service Agreement. Unexpected expenses can be a shock to any budget.
Q5.
I have to buy a Protection Plus Extended Service Agreement at the same time I buy my equipment?
Answer: No, you can purchase Protection Plus anytime within 23 months of the installation of your equipment, in most cases.
Q6.
Are there any coverage limits?
Answer: There is no limit to the number of claims however; the limit of liability is reached when the repairs/replacement equal the replacement cost of like and kind equipment during the term of the agreement.
Q7.
Can I transfer this agreement if I sell my home?
Answer: Yes, for a minimal charge of $25 within 30-days of the closing of the sale of your home.
Q8.
Who is eligible to apply?
Answer: You are eligible to apply as long as you have purchased and had installed your HVAC equipment from a Protection Plus contractor within 12 months.
HVAC INFO
- Blue Hawk
BLUE Hawk
BLUE HAWK was formed in May 2005 to maximize the strength of independent HVACR distributors throughout the United States, Oregon, and Portland Metro.
- NFIB
NFIB
The National Federation of Independent Business is the leading small business association representing small and independent businesses. A nonprofit, nonpartisan organization founded in 1943, NFIB represents the consensus views of its members in Washington and all 50 state capitals. Member as an HVAC Distributor throughout the United States, Oregon, and Portland Metro.
- HARDI
HARDI
HARDI was formulated by the consolidation of two long time wholesale trade organizations – North American Heating, Refrigeration & Air Conditioning Wholesalers (NHRAW) and Air-conditioning & Refrigeration Wholesalers International (ARWI). For HVAC throughout the United States, Oregon, and Portland Metro.
- PHCC
PHCC
The purpose of this organization is to promote the business of Plumbing-Heating- Cooling Contractors—National Association (PHCC). PHCC, the association, includes the enhanced service groups (Construction Contractors’ Alliance, Quality Service Contractors and Union-Affiliated Contractors), the PHCC National Auxiliary, Association Executives Council and the PHCC Educational Foundation. Member as an HVAC Distributor throughout Oregon, and Portland Metro.
- OHBA
OHBA
OHBA is a professional, not-for-profit, trade association comprised of builders, remodelers, material suppliers, subcontractors, consultants, lending institutions, utilities and others involved in housing and building-related fields. Founded in 1964, the Oregon Home Builders Association functions as a housing industry advocate, providing government relations, educational opportunities and builder and consumer informational resources.
- ORACCA
ORACCA
ORACCA is made up of independent contractors working for contractor independence through a program of education and service. It represents the industry by working together through the Association to present a strong voice for all contractors. As an HVAC Distributor member throughout Oregon and Portland Metro.
- BBB
BBB
BBB ensures that high standards for trust are set and maintained. BBB exist so consumers and businesses alike have an unbiased source to guide them on matters of trust. BBB provide educational information and expert advice that is free of charge and easily accessible. As an HVAC Distributor member throughout Oregon and Portland Metro.