CONTRACTOR WARRANTY SUPPORT

Warranty return request.

Submit the details for residential or commercial equipment and the replacement parts in your request. Have the equipment model and serial number, installation address and part information ready.

Submit within 30 days of repair or service work.
This form must be completed in full before any credit will be issued.

"*" indicates required fields

This field is for validation purposes and should be left unchanged.

Brand*

Ruud

Daikin

Friedrich

Other

Choose the brand of the equipment being serviced.

1. Contractor information

Contractor / company name*

Purchase PO / job reference*

Use the job or PO reference for the replacement-part purchase.

Contractor Name*

First Last

Contractor Email*

Contractor Phone

2. Property & owner information

Installation type*

Residential

Commercial

Select the application for the equipment being serviced.

Homeowner name*

First Last

Business / property name*

Site contact name*

The owner, property manager or other contact for this location.

Installation / service address*

Street Address City State ZIP Code

Owner / site contact phone

3. Equipment information

Equipment model number*

Equipment serial number*

Equipment installation date*

Repair / part replacement date*

4. Replacement parts

Enter the first part below. Use the additional-parts options if this request includes more than one part.

First part type*

Other replacement part

Compressor

Inverter board

Original component serial numbers are required for compressors and inverter boards.

Has this part been returned?*

Yes

No

Replacement part number*

Original component serial number

Enter a serial number if applicable, or enter Not applicable.

Original compressor / inverter-board serial number*

Enter the original component serial number. Not applicable is only for ordinary replacement parts.

Failure description / comments*

Describe the failure and the service work performed.

Add more warranty parts

+ Add replacement parts

+ Add compressor / inverter-board parts

Choose a part type below to open additional part fields. Use the Add another button in each section to keep adding parts to the same request.

Additional ordinary replacement parts

Has this part been returned?*

Yes

No

Replacement part number*

Original component serial number

Enter a serial number if applicable, or enter Not applicable.

Failure description / comments*

Describe the failure and the service work performed.

Additional compressors & inverter boards

Component type*

Compressor

Inverter board

Has this part been returned?*

Yes

No

Replacement part number*

Original compressor / inverter-board serial number*

Enter the original component serial number. Not applicable is only for ordinary replacement parts.

Failure description / comments*

Describe the failure and the service work performed.

5. Supporting documents

Service invoice for replaced parts

Drop files here or

Max. file size: 128 MB.

Upload your invoice and any supporting documents. The invoice should identify the equipment model and serial number, plus the homeowner or business/property name and service address. Uploading is optional here; an invoice may be required to process the claim.

After you submit.

Your warranty return request will be reviewed by our team. Please allow up to 7 business days for review and a response.

Questions about your request? Call or text 503-353-0100, or contact Mar-Hy.

Milwaukie	Portland,	Tigard	Beaverton
Hillsboro	Gresham	Tillamook	Vancouver
Felida	Lake Shore	Hazel Dell	Orchards
Camas	Washougal	Goldendale	Richland
Kennewick	Chehalis	The Dalles	La Grande
Baker City	Canyon City	Madras	Bend
Burns	Oregon City	Salem	Albany
Corvallis	Roseburg	Medford	Ashland

Warranty return request.

1. Contractor information

2. Property & owner information

3. Equipment information

4. Replacement parts

5. Supporting documents

After you submit.

Some of the cities we serve

BLUE Hawk

NFIB

HARDI

PHCC

OHBA

ORACCA

BBB