What does Protection Plus cover?
Answer: Depending on which plan you select, Protection Plus covers either the parts or the parts and labor required to repair mechanical or electrical failures of your equipment that occur during normal usage and that are due to defects in materials or workmanship.
What is not covered?
Answer: any repairs due to damage or incorrect installation of equipment; non-electrical/mechanical items, required maintenance or any overtime charges for a covered mechanical repair. See terms and conditions for more detail.
Where can I buy a Protection Plus Extended Service Agreement?
Answer: From a participating Ruud Dealer.
Why do I need Extended Service Protection?
Answer: Even the highest quality equipment may experience mechanical or electrical failures. At today’s rates, a minor repair could cost more than the price of an entire Extended Service Agreement. Unexpected expenses can be a shock to any budget.
I have to buy a Protection Plus Extended Service Agreement at the sametime I buy my equipment?
Answer: No, you can purchase Protection Plus anytime within 23 months of the installation of your equipment, in most cases.
Are there any coverage limits?
Answer: There is no limit to the number of claims however; the limit of liability is reached when the repairs/replacement equal the replacement cost of like and kind equipment during the term of the agreement.
Can I transfer this agreement if I sell my home?
Answer: Yes, for a minimal charge of $25 within 30-days of the closing of the sale of your home.
Who is eligible to apply?
Answer: You are eligible to apply as long as you have purchased and had installed your HVAC equipment from a Protection Plus contractor within 12 months.